Delivery
Cost: Carriage charge is calculated on the weight of your total order and will be displayed on the Order Confirmation page.
Catalogue orders: All small catalogue orders get sent 2nd class Royal Mail and can take 3-7 working days. Some larger or more valuable orders may be sent 1st class or via our courier service at our discretion.
Wiring Harness Orders: Smaller sundry harnesses will be sent via Royal Mail, cost is calculated on weight. Valuable and large harnesses will be sent via our courier service, which is trackable, on a next working day delivery to UK addresses. Overseas orders will take slightly longer.
Delivery: If you require your goods to be sent to a different delivery address there is an option for this at checkout.
We try to dispatch all catalogue orders within 24 hours unless a particular item is out of stock in which case you will be notified.
Some wiring harnesses may have to be manufactured, which can take up to 10 weeks following receipt of your payment. If you have an account on our website, you can check the status of your online order there. Once changed to 'Complete' your loom will be on it's way to you.
If you order multiple harnesses we will wait until all of them are ready before despatching, shipping in multiple batches will incur additional delivery charges.
Returns
If you need to return a product, please contact us first to discuss it, if you then choose to send the products back, please print, complete and include our returns form here